FAQ
Remind insoles offer a solution for people looking to feel more comfortable and spend more time doing what they love. Designed to provide comfort, pain relief, impact support, and performance; adding a pair of Remind Insoles can significantly improve the fit, function, and feel of your footwear. With their unique shape, Remind insoles can reduce foot fatigue and help alleviate common foot injuries, such as plantar fasciitis/heel pain, shin splints, Achilles tendonitis, and more. Remind insoles can help you reach your goals and enjoy your activities to the fullest.
You will need to know what type of arch you have and how thick of an insole you will need to replace with. The best rule to follow is to replace the same amount of volume you are taking out with the Remind Insoles you are putting in.
We have several different options with different thicknesses and arch heights. Here's a quick guide. If you still have questions, please contact us and we'll be happy to find the right fit for you!
Yes, Remind Insoles work in any type of footwear as long there is a removable insole that can be replaced with. The best rule to follow is to replace the same amount of volume you are taking out with the Remind Insoles you are putting in.
You can find out out how to determine your arch type HERE
It's not recommended. Ideally you'll remove the stock insoles before putting Remind Insoles in your footwear.
Remind Insoles have a pretty wide template and they can be trimmed in the forefoot area for proper fitting in different types of footwear. Our widest insoles are The Cush.
As everyone's feet are unique, there is no one-size-fits-all insole specifically designed for flat feet. At Remind Insoles, our proprietary insole shape adapts to the contours of your foot, providing remarkable comfort for your footwear. When choosing an insole, consider your activity and footwear type. The Destin is our most forgiving insole and has the least amount of arch support and the Medic is our most supportive insole with the most amount of support.
We understand how painful and debilitating Plantar Fasciitis can be. To learn more about this condition, check out our article "Combatting Plantar Fasciitis With Remind Insoles" Our goal is to help you feel better. By adding the Remind Insoles shape under your foot, you can reduce stress on the plantar fascia and start the road to recovery. Our insoles have a deep, structured heel cup that cradles the soft tissue of your heel, providing extra protection from hard surfaces. We offer a variety of Remind insoles that are tailored to your footwear and personal preferences, starting with our MEDIC Insoles that are specifically designed to alleviate foot and heel pain. We also recommend wearing Remind Insoles in all your footwear, all the time, to prevent or alleviate heel pain. Most Remind users own three or more pairs of insoles, each tailored to different shoe styles.
We offer The Destin, Cush, and Medic in an Impact version with our state of the art Impact Material that absorbs up to 90% of Impact. See more HERE.
Yes all remind insoles are bio mechanically engineered for all activities especially running. With our state of the art Impact technology you will never feel so good at the end of the day.
If needed, for proper fitting, you can trim any Remind Insoles. Click HERE for a quick video tutorial and more details.
The Remedy is the only insoles that needs to be heated. The Destin, Cush and Medic doesn't require any heat molding prep.
HERE is a quick video tutorial. If there's any other questions, please contact us!
Our return policy is good for 20 days and for orders within the US that were purchased through our website. Items denoted as FINAL SALE are not eligible for return.
All returns must be brand new with the original packaging to be eligible for a refund or exchange
If your packages is postmarked after 20 days from being "delivered", you will be no longer eligible for refund. Your item(s) must be unused and in the same condition as you received it.
- To be eligible for a return, your item(s) must meet the following criteria: brand new, in their original condition and in its original packaging. This includes: free of hair, fuzz, stains and other markings.
Start your return process HERE or contact our customer support team if you're having any issues with our return portal. Free returns are available for products that are eligible.Returns can take up to 20 days to process. Once return is received we will notify you and complete the refund.
Depending on the amount of use Remind Insoles can last through a few pairs of skate shoes with super heavy use or up to several years. We recommend replacing after about a year.
Our warranty covers items purchased through our website for a period of 30 days.
With regular use, you can expect your Remind Insoles to last approximately a year. However, please note that constant impact and/or not wearing socks may shorten their lifespan. If you ever need to replace your Remind Insoles, simply order a new pair at your convenience.
If you're unhappy with any Remind Insoles, please reach out to us. We value your feedback and will do everything we can to make it right. Your comfort and satisfaction are our top priorities.
Yes, we have several shops that carry Remind in other countries. Please contact us and we will help you find the nearest location to you.
Yes we offer worldwide shipping. you can enter your address details during the checkout process to see shipping rates to your location.
If the product you wish to purchase is currently out of stock, check for our "Back in Stock Alert" option on the product page by selecting the desired size. This feature allows you to sign up to be notified as soon as we receive the product back in stock.
If the "Back in Stock Alert" is not available on your desired product, we most likely will not be receiving any more of that product in the near future as our collections are limited edition and seasonal.
For additional information on whether a product will be restocked, and for additional information on expected arrival, please contact our customer support team.
Yes, learn more and claim your discount HERE
